We aim to dispatch orders within  5-10 working days (unless otherwise stated in description or preorders ) 

 During busy periods this may slightly longer as i only have two hand & a chronic illness <3

Dispatch times may very during busy periods & holidays. 

Any other items you purchase alongside a preorder will all be shipped at the same time as your preorder . We suggest making a separate order if you would like other items sooner.

UK shipping

• We Ship all orders with Royal Mail 

• Large & heavy orders may will be shipped with a courier – you will receive an email with tracking information once dispatched .

International Shipping

we ship to all countries outside of the UK- via royal mail. 

We now ONLY ship via tracked shipping due to loss & delayed parcels. 

we are aware that international shipping can be pricey we do try to add extras & gifts when possible.

INTERNATIONAL POSTAGE MAY STILL BE DELAYED DELAYED DUE TO COVID. THIS COULD ADD A AROUND A 14DAY DELAY . BY SUBSCRIBING/PURCHASING YOU ARE AGREEING THAT YOU UNDERSTAND THAT THERE MAY BE A DELAY.

If you suspect your parcel is lost in transitplease inform  us within 30 days from dispatch date or we will not be able to help you sue to currier policy.

 THE BUYER IS RESPOSIBLE FOR ALL IMPORT CHARGES! We will not be held responsible for any custom charges.  all parcels maybe subject to customs searches meaning your parcel may be opened by inspection officers. 

Items being shipped anywhere other than the UK will comply with international shipping regulations which means some items are restricted. We will just replace them with something else.

Pre orders are boxes & products that are due to be shipped at a later date. Please read the product description to find out when your box will be shipped.  These are made to order items & cannot be shipped sooner. 

 By purchasing a pre order you agree to the waiting time stated on the product listing 

Any other items you purchase alongside a preorder will all be shipped at the same time as your preorder . We suggest making a separate order if you would like other items sooner.

The environment is very important to us! 

We Plant a tree for every order placed with us to help carbon off set your orders. 

Our aim is to use as little plastic as possible.

Any bubble wrapping used in our boxes is recycled from our wholesale orders or eco-friendly.

Postage packing will often be parcel paper /biodegradable/recycled or recyclable.

All our boxes are card & can always be recycled.

Plastic is sometimes unavoidable due to postage packing rules and restrictions we have to comply with.

We will not use bubble wrap when it is not needed.

We do not throw away plastics , meaning that if an item arrives to us in bubble wrap or plastic we will continue to use it so that it does not end up in landfill .